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Understand your policies. Instantly.

A secure policy and governance system that helps staff find, understand, and evidence compliance with their own service policies, ready for CQC inspection.

PolicyNow woman phone

Helping staff access the right policies — when it matters most

Policy Now is a secure SaaS platform that helps independent healthcare providers make policies and procedures easy for staff to access, understand, and follow.

How Policy Now works

Upload and approve your policies.

Securely upload your existing policies, procedures, and forms. You remain fully in control of approval and versioning.

Policies become role-aware.

Content is indexed so staff only see guidance relevant to their role, drawn strictly from your own documentation.

Staff ask questions, get referenced answers.

Staff request guidance in plain English. Responses are summaries of your policies, with links to exact sections and required forms.

Every interaction is logged.

Access, sections viewed, forms completed, timestamps, and versions are all recorded automatically.

You demonstrate, not explain.

When audited, you show real evidence of policy awareness and use.

Simple for staff. Powerful for leaders.

Security, boundaries, and trust by design

Policy Now changed how we prepare for inspections. Instead of explaining our processes, we can show exactly when staff accessed policies and what guidance they relied on. Inspectors immediately understood our governance.

Aura BrooksRegistered Manager

Our policies were always there, but we couldn’t evidence how they were actually used. Policy Now gives us real, time‑stamped proof of policy awareness across the organisation.

Eve CrawfordOperations Director

Staff love that they can ask simple questions and get clear answers that link straight back to our own policies and forms. It’s reduced uncertainty and improved consistency without adding risk.

Jack GrahamQuality & Compliance Lead

From a governance perspective, this is exactly what we needed. No external advice, no interpretation — just our approved policies, clearly accessed, clearly evidenced, and fully auditable.

Timothy ReidProvider & Nominated Individual

Built for CQC‑regulated healthcare providers

Healthcare compliance is not static. Guidance changes, expectations evolve, and audits demand clarity, traceability, and confidence.

Policy Now gives providers a single, authoritative source of truth for:

  • Policies and procedures
  • Staff forms and records
  • Up‑to‑date regulatory guidance
  • Clear audit trails mapped to CQC requirements

All accessible instantly, on any device.

AI‑assisted policy guidance (grounded in your own content)

  • Interpret and summarise your own policies for role‑specific needs
  • Answer staff questions using only your uploaded documentation
  • Link directly to relevant policy sections and required forms
  • Help staff understand what your organisation expects them to do

Staff transparency and reassurance

Policy Now is designed to support staff, not monitor them.

 

  • We log policy access to evidence awareness, not performance
  • No behavioural scoring or decision-making
  • No external guidance or judgement applied
  • Access logs exist to protect staff and providers during audits

Clear policies. Clear expectations. Clear evidence.

Tailored pricing plans designed for you

Save 25%
£150/ month
  • Up to 50 policy documents
  • Basic AI-powered Q&A
  • Staff access management
  • Compliance task tracking
  • Email support
£600/ month
  • Unlimited policy documents
  • Advanced AI-powered Q&A
  • Full audit trail
  • Automated compliance reminders
  • Document acknowledgment tracking
  • Priority email support
  • CQC inspection reports
£1500/ month
  • Everything in Premium
  • Multi-site management
  • Custom policy templates
  • Dedicated account manager
  • API access
  • Custom integrations
  • Phone support
£1350/ year
  • Up to 50 policy documents
  • Basic AI-powered Q&A
  • Staff access management
  • Compliance task tracking
  • Email support
£5400/ year
  • Unlimited policy documents
  • Advanced AI-powered Q&A
  • Full audit trail
  • Automated compliance reminders
  • Document acknowledgment tracking
  • Priority email support
  • CQC inspection reports
£13500/ year
  • Everything in Premium
  • Multi-site management
  • Custom policy templates
  • Dedicated account manager
  • API access
  • Custom integrations
  • Phone support